Providing training courses on new and regular data practices and tools is an important element of the Bank’s data business. These courses are free of charge and attended by Bank staff and some participants from visiting client countries.

The "customer support" for the growing number of users of data and data tools includes responding to large volumes of queries and requests from inside and outside the Bank; increasing the accessibility and availability of data knowledge; providing technical and knowledge support to internal and external clients; and responding to client needs for the presentation and understanding of the data.

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